Operations

The guest experience lives in WhatsApp. The location runs from one Panel.

No app download. No “download our loyalty app.” Guests already live in WhatsApp - so the location does too. One number. One conversation. One admin Panel that keeps operations and the back office in sync.

No app to download
One WhatsApp number
Always in sync with the Panel
WhatsApp

The front door that never closes.

Guests book a table in the chat they already use every day. Name, date, time and party size - confirmed in a natural conversation, with capacity checked before the booking completes.

  • Day-before reminders go out automatically - guests reply YES or NO.
  • Tables stay filled. No-shows are reduced because reminders land where guests actually see them.
  • Game-day seating. Guests tell us what they want to watch, so the right table meets the right match, tennis or golf.
  • Answered instantly. Specials, events, hours, the Wi-Fi password and lost property - searched in plain English without the need to call.
A WhatsApp conversation showing a guest booking a table by chatting with the restaurant's number
Guest Experience

One conversation. Everything a guest needs.

Booking, Loyalty, Promotions, Games and Privacy - all handled in the same thread without asking guests to learn anything new or unfamiliar.

Book a table

A natural conversation confirms name, date, time and party size. Capacity is checked before the booking completes.

Tell us what you’d like to watch

Not every table is equal. We capture TV viewing requests so the right table meets the right match, tennis or golf.

Specials, events, hours, Wi-Fi

What’s on tonight, what’s the roast of the day, what’s coming up, food specials and more - answered in WhatsApp, not your team.

Loyalty that feels like magic

Signup in chat. Earn points with NFC (custom) tap, confirmed on WhatsApp. Claim reward as a voucher staff redeem at the counter.

Promotions that convert on scan

Print a QR on your promotional material. A guest scans and WhatsApp opens with the claim ready. Scan limits and expiry are enforced by you.

Games that engage and entertain

Football and rugby last-man-standing plus an Irish lottery based game - in your WhatsApp. Guests Join, Pick and Play - reminders and results in the same thread.

Privacy guests can see and use

Consent before anything proceeds. Guests can export or delete their data - GDPR that lives in the same thread as everything else.

Meet Via

One conversation. Every capability. Via connects customers, staff and the Viamation platform to deliver answers and assist in everyday tasks.

Admin Panel

Control of the house, from one dashboard.

Bookings, events, specials, lost property, promotions and tomorrow’s capacity - the nerve centre of the venue without digging through many systems. The Panel has all the information.

  • Calendar and day view. Edit, cancel and (staff manually) add walk-ins, then print the day’s list.
  • WhatsApp QR generator. Direct guests straight into a booking, Promotion or Loyalty chat.
Viamation admin Panel showing the bookings calendar for the venue

Bookings your staff can trust

Calendar view, day detail, walk-ins and a printable “Book” QR that directs guests straight into WhatsApp.

Create once, reach everyone

Create specials, events and promotions in the Panel. Guests see them in chat with a WhatsApp QR for each.

Loyalty & redeem, built to reward

Programs, points and rewards. One redeem screen for promotion passes and loyalty rewards - scan, validate, done.

Capacity you can steer

A rolling view of daily max table capacity. Tune it, the Panel enforces it and managers are prompted when tomorrow needs to be set.

Lost property guests can find

Log it, mark it claimed, and let WhatsApp search the unclaimed items - no drawn out hunt by staff required.

PriceWatch on supplier costs

Pull invoices from email or upload them, track line items over time and get alerts when prices change.

Roles that match the location

Principal, Manager, Supervisor, Staff. Permissions gate not just the Panel but WhatsApp admin commands also.

Print what the floor needs

Booking summaries, reserved-table signs and game sheets - from confirmation to paper in one system.

Why It Wins

One conversation. One Panel. The entire journey for your guests.

The location automation isn’t another device on the counter. It’s WhatsApp for every guest and a Panel that runs the house behind it.

Guests get
You get
Chat that books, answers, rewards and plays
One Panel for bookings, offers, loyalty, games and ops
NFC loyalty without another app
QRs that turn tables into WhatsApp funnels
Passes and rewards in their pocket - their chat
A redeem desk that actually works at service
Reminders that cut no-shows
Capacity, consent and print - built in
WhatsApp Runs on WhatsApp

Give your guests a front door that never closes.